Privacy Policy

INFORMATION WE COLLECT
When you shop, create an account or contact us, you may provide your name, email address, phone number, billing and shipping addresses, account details, order information and messages. Payment information is handled through the payment providers available at checkout.
Our order verification process may require a government-issued photo ID and a signed verification form, including for orders over $300. These documents are used to verify the purchaser and help prevent fraud. Do not send verification documents until you receive our submission instructions.
Our website and its service providers may also collect technical information such as device and browser details, IP address, pages visited and cookie identifiers.

HOW INFORMATION IS USED
We use information to process payments, fulfill and ship orders, provide order updates, manage accounts, answer questions, verify purchases, prevent fraud and maintain and improve the website. If you choose to subscribe, we may send promotional communications. You can unsubscribe from marketing emails using the link in the message. Order-related communications may still be sent.

SERVICE PROVIDERS AND SHARING
This store is hosted on Wix. Information may be processed by Wix, payment processors, shipping carriers and other service providers needed to operate the store and deliver your order. We may also disclose information when required by law or to address fraud, security concerns or disputes. Third-party payment services and linked websites have their own privacy policies.

COOKIES
Cookies and similar technologies support functions such as your shopping cart, account access and website security. Additional tools may use cookies for analytics or marketing. Where cookie preference controls are available, you can use them to manage optional cookies. You can also manage cookies through your browser; restricting cookies may affect some website functions.

STORAGE AND SECURITY
Information is stored in the systems used to operate this business, including Wix and relevant service providers. Their processing locations may differ from your location. Information needed for orders, customer support, fraud prevention and applicable recordkeeping obligations may be retained for those purposes. No online transmission or storage system can be guaranteed completely secure.

YOUR CHOICES AND REQUESTS
You can update available account information through your account and unsubscribe from marketing emails. Depending on your location and applicable law, you may have rights to access, correct or delete personal information, receive a copy, or object to certain uses. Contact heavenlycollectionllc@gmail.com to make a request or ask about our privacy practices. We may need to verify your identity before completing a request. Some records may need to be retained for order, fraud prevention or legal requirements.

POLICY UPDATES
We may update this policy as our practices change. The latest version and its update date will appear on this page.