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Heavenly Collection requests this information to review raw hair orders and virgin hair orders over $300 for potential fraud before fulfillment. Upload only a government-issued photo ID with your name and photo visible; cover your ID number, date of birth, address, barcode, and signature. Only authorized Heavenly Collection personnel will review submissions. We normally delete your ID upload within 7 days after your order is verified and fulfilled. We may retain it longer if reasonably necessary for a legal obligation, payment dispute, or active fraud investigation, and will delete it when that need ends. Please do not send ID documents by email or social media. If you have questions or wish to request deletion, contact Heavenly Collection using the contact details on our website. Your billing and shipping addresses do not have to match, and the address printed on your ID does not need to match your delivery address. Address differences or unusual order activity may prompt an additional review before fulfillment. Please keep your ID address covered.

Order Verification

All raw hair orders and virgin hair orders over $300 require photo ID verification before fulfillment. Raw hair customers must upload ID on the product page before adding to cart. For virgin hair orders over $300, use this form after checkout when our team sends your verification instructions. Enter your order number and upload an ID showing your name and photo. Cover your ID number, date of birth, address, barcode, and signature. Please do not email your ID.

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